Rebuilds & Warranty
Send It Suspension Rebuilds and Warranty Policy
At Send It Suspension, we believe in delivering value for money and creating products built to last. When developing our suspension, we asked ourselves, "Why do so many other brands require rebuilds after just 20,000 miles? Who would put a high-maintenance item in some of the most durable and low-maintenance vehicles on the road?" This thinking led to the creation of our unmatched warranty and rebuild policy.
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Suspension Warranty:
- All suspension and suspension components carry a 1-year warranty.
- Suspension Kits carry a 1-year/70,000-mile warranty, whichever comes first.
- All other components carry a 1-year/50,000-mile warranty, whichever comes first.
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Send It Suspension Rebuild Policy:
- We don't rebuild; we build you a brand new shock. When your suspension finally wears out, we create a brand new shock and don't ask for the old one back.
- Cost? Simple. You only pay for the materials and shipping fees. That means you get a brand new shock for just a little more than what you would pay for someone to rebuild your old shocks.
- Downtime? What downtime? We ship you a new shock, and you pop it right in. There's no need to exchange suspension parts or wait for a rebuild kit and a shop appointment.
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Why No Rebuilds?:
- We DON'T believe in rebuilds. Why? Rebuilds only address two things: seals and oil. What don't they address? METAL FATIGUE, which is a real issue. Parts wear faster every time after a rebuild, leading to more downtime and more money out of your pocket. We aim to provide a solution that saves you time and money, ensuring your vehicle stays in top condition with minimal hassle.